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Service Manager App

Service Manager App Features

Unique features for companies of any size around the world

Vendor Management

• Unlimited Vendor Coverage (Client) • Unlimited Client Coverage (Vendor) • Vendor Risk Management (Client) • Vendor Privacy Assessment (Client) • Vendor Risk Assessment (Client) • Vendor Inherent and Residual Risk Assessment (Client) • Vendor Risk-Based Security Scoring (Client) • Expert Audit Report Export (Client) • Management Audit Report Export (Client) • Real-Time Vendor Security Monitoring (Client) • Month Daily Security Posture Records (Client) • Vendor Security Archive (Client) • Dynamic Vendor Profile Sync (Client)

Compliance & Integration

•Evidence Verification and Management System (Client) •Insert Your Own Risk Matrix (Client) •Client GRC-Compatible Risk Integration (Client) •Business Owner Risk Acceptance (Client) •Vendor Risk Entry Tool (Client) •Master Questionnaire Library (Client) •ISO 27001, SOC2, PCI-DSS, IRAP Support (Vendor) •Dynamic Certification Integration (Vendor) •Vendor-Independent Client VRM (Client) •Account-Free Vendor Interaction (Client) •Client-Dependent Vendor VRM (Vendor)

Intelligent Response Systems

• Intelligent Effortless QA Response System (Client) • Intelligent Effortless Response Maintenance Dashboard (Client) • Advanced-AI Effortless QA Response Engine (Client) • Intelligent Effortless QA Response System (Vendor) • Certification to Auto-Answer System (Vendor) • Innovative Patented VRM Algorithm • Intelligent Effortless Response Maintenance Dashboard (Vendor) • Advanced-AI Effortless QA Response Engine (Vendor)

Questionnaire Management

• Automated Vendor Questionnaire (Client) • Vendor-Specific Tailored Questionnaire (Client) • Customizable Questionnaire Builder (Client) • Automated Questionnaire Renewal (Client) • Insert Your Own Questionnaire (Client) • Questionnaire Expiry Tracker (Client) • Online Questionnaire Response Tool (Vendor) • Questionnaire Evidence Portal (Vendor) • Automated Questionnaire Learning (Vendor) • Clarification Request Manager (Client) • Live Questionnaire Progress Tracker (Client) • Customised Framework Support on Request (Vendor)

Risk & Remediation

• Risk Continuity in Renewed Questionnaires (Client) • Risk and Remediation Tracking (Client) • Integrated Risk and Mitigation History (Client) • Risk Remediation and Mitigation Tracker (Client) • Automated Security Gap Analyzer (Client) • Client-Vendor Risk Update Management System (Vendor) • Client Security Expectation Monitor (Vendor) • Live Client Risk Monitoring Dashboard (Vendor) • Tailored Risk Likelihood Analysis (Client) • Custom RAM-Based Risk Evaluation (Client) • Custom Risk Matrix Editor (Client)

User Access & Support

•Real-Time Security Alerts (Client) • Unified Account Management (Client) • Collaborative User Access (Client) • Collaborative User Access (Vendor) • Dynamic Client Profile Sync (Vendor) • Real-Time Alarm & Notifications (Vendor) • Client-Vendor Onboarding Tool (Vendor) • Client Invitation Manager (Vendor) • Tiered Customer Support (Client) • Tiered Customer Support (Vendor) • Concurrent Client-Vendor Apps Use (Client & Vendor)

Vendor Management

• Unlimited Vendor Coverage (Client) • Unlimited Client Coverage (Vendor) • Vendor Risk Management (Client) • Vendor Privacy Assessment (Client) • Vendor Risk Assessment (Client) • Vendor Inherent and Residual Risk Assessment (Client) • Vendor Risk-Based Security Scoring (Client) • Expert Audit Report Export (Client) • Management Audit Report Export (Client) • Real-Time Vendor Security Monitoring (Client) • Month Daily Security Posture Records (Client) • Vendor Security Archive (Client) • Dynamic Vendor Profile Sync (Client)

Compliance & Integration

•Evidence Verification and Management System (Client) •Insert Your Own Risk Matrix (Client) •Client GRC-Compatible Risk Integration (Client) •Business Owner Risk Acceptance (Client) •Vendor Risk Entry Tool (Client) •Master Questionnaire Library (Client) •ISO 27001, SOC2, PCI-DSS, IRAP Support (Vendor) •Dynamic Certification Integration (Vendor) •Vendor-Independent Client VRM (Client) •Account-Free Vendor Interaction (Client) •Client-Dependent Vendor VRM (Vendor)

Intelligent Response Systems

• Intelligent Effortless QA Response System (Client) • Intelligent Effortless Response Maintenance Dashboard (Client) • Advanced-AI Effortless QA Response Engine (Client) • Intelligent Effortless QA Response System (Vendor) • Certification to Auto-Answer System (Vendor) • Innovative Patented VRM Algorithm • Intelligent Effortless Response Maintenance Dashboard (Vendor) • Advanced-AI Effortless QA Response Engine (Vendor)

Questionnaire Management

• Automated Vendor Questionnaire (Client) • Vendor-Specific Tailored Questionnaire (Client) • Customizable Questionnaire Builder (Client) • Automated Questionnaire Renewal (Client) • Insert Your Own Questionnaire (Client) • Questionnaire Expiry Tracker (Client) • Online Questionnaire Response Tool (Vendor) • Questionnaire Evidence Portal (Vendor) • Automated Questionnaire Learning (Vendor) • Clarification Request Manager (Client) • Live Questionnaire Progress Tracker (Client) • Customised Framework Support on Request (Vendor)

Risk & Remediation

• Risk Continuity in Renewed Questionnaires (Client) • Risk and Remediation Tracking (Client) • Integrated Risk and Mitigation History (Client) • Risk Remediation and Mitigation Tracker (Client) • Automated Security Gap Analyzer (Client) • Client-Vendor Risk Update Management System (Vendor) • Client Security Expectation Monitor (Vendor) • Live Client Risk Monitoring Dashboard (Vendor) • Tailored Risk Likelihood Analysis (Client) • Custom RAM-Based Risk Evaluation (Client) • Custom Risk Matrix Editor (Client)

User Access & Support

•Real-Time Security Alerts (Client) • Unified Account Management (Client) • Collaborative User Access (Client) • Collaborative User Access (Vendor) • Dynamic Client Profile Sync (Vendor) • Real-Time Alarm & Notifications (Vendor) • Client-Vendor Onboarding Tool (Vendor) • Client Invitation Manager (Vendor) • Tiered Customer Support (Client) • Tiered Customer Support (Vendor) • Concurrent Client-Vendor Apps Use (Client & Vendor)

Service Manager App

Service Manager App Features

Unique features for companies of any size around the world

Vendor Management

• Unlimited Vendor Coverage (Client) • Unlimited Client Coverage (Vendor) • Vendor Risk Management (Client) • Vendor Privacy Assessment (Client) • Vendor Risk Assessment (Client) • Vendor Inherent and Residual Risk Assessment (Client) • Vendor Risk-Based Security Scoring (Client) • Expert Audit Report Export (Client) • Management Audit Report Export (Client) • Real-Time Vendor Security Monitoring (Client) • Month Daily Security Posture Records (Client) • Vendor Security Archive (Client) • Dynamic Vendor Profile Sync (Client)

Compliance & Integration

•Evidence Verification and Management System (Client) •Insert Your Own Risk Matrix (Client) •Client GRC-Compatible Risk Integration (Client) •Business Owner Risk Acceptance (Client) •Vendor Risk Entry Tool (Client) •Master Questionnaire Library (Client) •ISO 27001, SOC2, PCI-DSS, IRAP Support (Vendor) •Dynamic Certification Integration (Vendor) •Vendor-Independent Client VRM (Client) •Account-Free Vendor Interaction (Client) •Client-Dependent Vendor VRM (Vendor)

Intelligent Response Systems

• Intelligent Effortless QA Response System (Client) • Intelligent Effortless Response Maintenance Dashboard (Client) • Advanced-AI Effortless QA Response Engine (Client) • Intelligent Effortless QA Response System (Vendor) • Certification to Auto-Answer System (Vendor) • Innovative Patented VRM Algorithm • Intelligent Effortless Response Maintenance Dashboard (Vendor) • Advanced-AI Effortless QA Response Engine (Vendor)

Questionnaire Management

• Automated Vendor Questionnaire (Client) • Vendor-Specific Tailored Questionnaire (Client) • Customizable Questionnaire Builder (Client) • Automated Questionnaire Renewal (Client) • Insert Your Own Questionnaire (Client) • Questionnaire Expiry Tracker (Client) • Online Questionnaire Response Tool (Vendor) • Questionnaire Evidence Portal (Vendor) • Automated Questionnaire Learning (Vendor) • Clarification Request Manager (Client) • Live Questionnaire Progress Tracker (Client) • Customised Framework Support on Request (Vendor)

Risk & Remediation

• Risk Continuity in Renewed Questionnaires (Client) • Risk and Remediation Tracking (Client) • Integrated Risk and Mitigation History (Client) • Risk Remediation and Mitigation Tracker (Client) • Automated Security Gap Analyzer (Client) • Client-Vendor Risk Update Management System (Vendor) • Client Security Expectation Monitor (Vendor) • Live Client Risk Monitoring Dashboard (Vendor) • Tailored Risk Likelihood Analysis (Client) • Custom RAM-Based Risk Evaluation (Client) • Custom Risk Matrix Editor (Client)

User Access & Support

•Real-Time Security Alerts (Client) • Unified Account Management (Client) • Collaborative User Access (Client) • Collaborative User Access (Vendor) • Dynamic Client Profile Sync (Vendor) • Real-Time Alarm & Notifications (Vendor) • Client-Vendor Onboarding Tool (Vendor) • Client Invitation Manager (Vendor) • Tiered Customer Support (Client) • Tiered Customer Support (Vendor) • Concurrent Client-Vendor Apps Use (Client & Vendor)

"Sky BlackBox's security score rating uses intelligent algorithms to combine vendor audit assessments, real-time monitoring, and risk checks into a single report that follows the organization security policies. This lets you quickly see how secure yourdata is with any vendor, making it an excellent tool, especially when managing many vendors."

Catalino Vega

CISO at KUMA LLC

"Sky BlackBox's security score rating uses intelligent algorithms to combine vendor audit assessments, real-time monitoring, and risk checks into a single report that follows the organization security policies. This lets you quickly see how secure yourdata is with any vendor, making it an excellent tool, especially when managing many vendors."

Catalino Vega

CISO at KUMA LLC

"Sky BlackBox's security score rating uses intelligent algorithms to combine vendor audit assessments, real-time monitoring, and risk checks into a single report that follows the organization security policies. This lets you quickly see how secure yourdata is with any vendor, making it an excellent tool, especially when managing many vendors."

Catalino Vega

CISO at KUMA LLC

Let’s connect today

Feel free to book a demo and we will get in touch and take your over our award winning features so you can relax and stay protected.

Our solution is trusted by global businesses

Sky BlackBox is AI-empowered Vendor Risk Management that maximizes security while minimizing effort. With a suite of three integrated apps, it addresses VRM challenges for clients, vendors, and service providers. Offering 470x more accuracy, 6x lower operational costs, and 9x faster results compared to traditional methods.

Sky BlackBox © L5, 100 Market St, Sydney, NSW 2000

Let’s connect today

Feel free to book a demo and we will get in touch and take your over our award winning features so you can relax and stay protected.

Our solution is trusted by global businesses

Sky BlackBox is AI-empowered Vendor Risk Management that maximizes security while minimizing effort. With a suite of three integrated apps, it addresses VRM challenges for clients, vendors, and service providers. Offering 470x more accuracy, 6x lower operational costs, and 9x faster results compared to traditional methods.

Sky BlackBox © L5, 100 Market St, Sydney, NSW 2000

Let’s connect today

Our solution is trusted by global businesses

Feel free to book a demo and we will get in touch and take your over our award winning features so you can relax and stay protected.

Sky BlackBox is AI-empowered Vendor Risk Management that maximizes security while minimizing effort. With a suite of three integrated apps, it addresses VRM challenges for clients, vendors, and service providers. Offering 470x more accuracy, 6x lower operational costs, and 9x faster results compared to traditional methods.

Sky BlackBox © L5, 100 Market St, Sydney, NSW 2000

Let’s connect today

Feel free to book a demo and we will get in touch and take your over our award winning features so you can relax and stay protected.

Our solution is trusted by global businesses

Sky BlackBox is AI-empowered Vendor Risk Management that maximizes security while minimizing effort. With a suite of three integrated apps, it addresses VRM challenges for clients, vendors, and service providers. Offering 470x more accuracy, 6x lower operational costs, and 9x faster results compared to traditional methods.

Sky BlackBox © L5, 100 Market St, Sydney, NSW 2000